Enterprise Service Management

What create WASHINGTONTEK a different company

WashingtonTek is a company that provides a complete solution regarding Enterprise Service Management (EITSM). We believe in following a lifecycle that starts from design and ends on the installation in the management of mission-critical enterprise systems for federal customers. WashingtonTek grasps a cynic approach that exerts the most desirable technology that follows the best practices from our processes.

Our Personnel

WashingtonTek is a company that consists of team of professionals who are involved and focused on the scope, design, implementation and managing IT. We allow our customers to concentrate on their mission. We keenly apprehend the federal regulations, security restrictions and critical missions that are needed by our U.S. Department of Defense (DoD) or by federal civilian customers.

Our Repo

Our Team of experts provides prerequisite support to nourish high availability for denunciatory systems by providing modern technology, infrastructure escalation, data center integration and creating a virtual version of it.

Our Competence:

Enterprise IT Service Management

WashingtonTek provides a service management approach that helps in improving service levels, customer satisfaction, and productivity on the end users which is followed by a process of improvement/efficiency, an IT centralizing support, training and integrating support tools. We construct, induct and handle mission-critical enterprise systems. The IT services are provided of an entry-level by applying the necessary customer requirements and industry best practices and these are lessons learned and attachment to the regulatory compliance standards. Providing end-to-end management regrading the critical IT enterprise infrastructures and for this we focus on the federal/DoD regulations that help us in executing our customers’ requirements.

IT Infrastructure Optimization

WashingtonTek follows a cloud-agonistic method that helps our clients to adapt to constant changes that are occurring in the cloud technology environment and adopt the optimal cloud strategies to perceive growth and affordability. Our services in IT Infrastructure optimization services are constructed and lead by using integrated and mutual approach that helps in ensuring architecture, engineering, and operations requirements and we make sure that the future requirements are met on time. We are having partnership with cloud infrastructure providers which are providing DoD/Federal Civilian solutions infer security limitations and mission requirements.

Critical Systems Engineering and Operations

WashingtonTek helps in providing DoD and Federal Civilian agencies the maintenance services like performance, high availability, security and efficiency of some of their critical infrastructure on which these agencies rely on. We provide pillars that are involved in executing all phases of an engineering system lifecycle. The lifecycle includes the following phases

  • Requirement Engineering
  • Hardware/Software and COTS/GOTS Integration
  • System Engineering Project Management
  • Logistical trade analysis mainly consist of holistic capabilities to handle end-to-end service operations.

Data Center Consolidation and Operations

WashingtonTek believes in stabilizing, revamping and operating the data center environments for the Agencies like DoD and Federal Civilian, etc. We follow the Everything-as-a-Service which helps in increasing various features like cost-saving through capacity planning, high availability, load balancing, and fault tolerance and gives an opportunity to influence innovative capacity services.