WashingtonTek provides a service management approach that helps in improving service levels, customer satisfaction, and productivity on the end users which is followed by a process of improvement/efficiency, an IT centralizing support, training and integrating support tools. We construct, induct and handle mission-critical enterprise systems. The IT services are provided of an entry-level by applying the necessary customer requirements and industry best practices and these are lessons learned and attachment to the regulatory compliance standards. Providing end-to-end management regrading the critical IT enterprise infrastructures and for this we focus on the federal/DoD regulations that help us in executing our customers’ requirements.